Right of withdrawal

Right of Withdrawal (Voluntary)

The offer in this shop is aimed exclusively at entrepreneurs, traders, and farmers. No sales are made to private individuals. Therefore, there is no statutory right of withdrawal. However, as a voluntary service, we grant you a 14-day return right, based on the statutory provisions for consumers:

You may withdraw from a contract concluded with AGRIS GmbH within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of withdrawal, you must inform AGRIS AgrarInformations Systeme GmbH, A-3820 Pommersdorf 11, by means of a clear statement (e.g. by letter, fax, or e-mail) of your decision to withdraw from this contract.

Withdrawal Form

To meet the deadline, it is sufficient for you to send the notification of exercising the return right before the withdrawal period expires.

Consequences of Withdrawal

If you exercise your return right, we will reimburse you all payments we have received from you, including delivery costs (except express delivery costs), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you. You will not be charged any fees for this reimbursement. We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. If requested, we will arrange the return transport for you. The direct costs of returning the goods are to be borne by you. These are generally equal to the costs of the initial delivery. We do not accept freight collect shipments.
You are only liable for any diminished value of the goods if this is due to handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.